// INDUSTRIAL-GRADE WORKFLOW

The operating system for industrial repair workshops.

Full operational visibility across workshop, logistics, engineering and customer communication — built for the bench model. Units come in. Armatize runs them through booking-in, diagnosis, quote, repair, QA and dispatch. One platform. No field-service workarounds.

12K+ JOBS / YR99.97% UPTIMEGDPR COMPLIANT
JOB #AM-24-0812
ON BENCH · BAY 4
Asset
ABB M3BP 180MLB Motor · 22kW
Customer · Northgate Utilities Ltd
01Book-in
DONE
02Diagnose
DONE
03Quote
SENT
04Repair
ACTIVE
05QA sign-off
QUEUED
06Dispatch
QUEUED
6.2d
TAT
94%
First-time fix
87%
Bench util.

// A DIFFERENT OPERATING MODEL

Field-service software isn't workshop software.

simPRO, Commusoft, BigChange, Salesforce Field Service — all built to dispatch engineers OUT to customer sites. Armatize is built for the opposite reality: faulty units shipped IN to your bench, moving through a controlled multi-stage lifecycle. That's not a feature toggle. It's a different category.

// FIELD-SERVICE TOOLS

Built for engineers going out

  • Dispatch, routing, van stock, on-site job sheets
  • One-visit jobs: attend → fix → invoice
  • Asset lives at the customer
  • Workshop workflow bolted on as an afterthought
// ARMATIZE

Built for units coming in

  • Bench-based lifecycle: book-in → dispatch
  • Multi-week jobs: strip, test, quote, rebuild, QA
  • Asset lives in your workshop while owned by the customer
  • Every process from goods-in to dispatch, first-class

// THE BENCH LIFECYCLE

Six stages. One system of record.

Each stage is a controlled hand-off with its own data, approvals and SLA — so nothing waits on a whiteboard or a WhatsApp thread.

  1. 01
    Book-in

    Log the unit, capture nameplate data, photos, customer PO.

  2. 02
    Diagnose

    Structured strip-down and test routines with digital job cards.

  3. 03
    Quote

    Priced quote to the customer portal, approval tracked to the job.

  4. 04
    Repair

    Parts, labour, sub-contract and rewind data all against the asset.

  5. 05
    QA sign-off

    Test-bench results, tolerances and engineer authorisation.

  6. 06
    Dispatch

    Delivery scheduled, docs generated, warranty period opens.

// MODULES

One platform, wall-to-wall.

Every process an electro-mechanical repair workshop actually runs — not repurposed field-service parts.

Repair Jobs

The full job record — asset, stages, hours, parts, media.

Quotes & approvals

Priced quotes to customers, approval captured on the job.

Collections & Deliveries

Inbound/outbound logistics with tracking and paperwork.

Engineer productivity

Time on bench, first-time-fix, rework and utilisation.

Customer portal

Live status, quote approvals, history and documents.

Warranty tracking

Warranty windows, failure attribution, root-cause reporting.

Reporting

Workshop KPIs, revenue, margin and SLA in one view.

Built with the standards UK repair workshops already work to — so Armatize slots into your audit trail, not around it.

EASA-ALIGNEDAEMT TRADE CHANNELAR100 STANDARDGDPR

// PRICING

Pricing that fits your workshop.

Every workshop is different — bay count, engineer count, module mix. We'll scope what you actually need and quote it, no upsell theatre.

// TAILORED FOR YOUR WORKSHOP

One conversation. A quote you can act on.

30-minute call, we understand your bench flow, then a written proposal within two working days.

Book a demo for a tailored quote

// BOOK A DEMO

See Armatize running a real bench flow.

30 minutes. A working platform, not a slide deck. Bring one live job and we'll model it end-to-end.

  • Walkthrough of the six-stage bench lifecycle
  • Live customer portal and quote approval
  • Workshop KPIs from real data

// GDPR · WE'LL NEVER SHARE YOUR DETAILS