The operating system for industrial repair workshops.

Industrial electro-mechanical repair workshops — the businesses that receive motors, pumps, gearboxes and similar units, work on them at the bench, and return them to the customer.

No. The repair job is the operational spine, but the platform also covers CRM and customer records with a customer portal, collections, deliveries and driver management, parts and warranties, workshop reporting and engineering targets, employee records with attendance, leave and HR documents, and dedicated finance workspaces for invoices, credit notes, payments, purchase orders, suppliers, expenses, reconciliation and VAT — alongside roles and permissions and audit history.

Access is role-aware. The platform supports administrators, management, engineering and workshop managers, engineers, accounting and finance users, HR, sales and customer teams, logistics management and drivers, and customer accounts using the customer portal. Each role sees the records and actions relevant to their part of the operation.

Field-service tools are built around sending engineers out to sites: dispatch, routing, van stock and one-visit jobs. Armatize is built around units arriving at your workshop and moving through a multi-stage lifecycle that can run for weeks. Service Visits support occasional or planned on-site work where it is needed, without changing that workshop-first model.

Six connected stages: book-in, diagnosis, quote, repair, QA sign-off and dispatch — each with its own actions, captured information and handoff to the next stage.

Yes. Workshop managers, engineers, sales and customer service, logistics and the customer all work from the same job, with role-aware access controlling what each of them can see and do.

Yes. Workshops differ in bay count, engineer count and module mix, so we scope what you need on a call and quote against that rather than publishing a fixed list price.

A 30-minute session on the working platform rather than a slide deck. Bring one representative job and we will walk it through the bench lifecycle so you can see how it would sit in your workshop.